Cognizant expands strategic partnership with Lineage

Cognizant (CTSH) announced that it has expanded its strategic partnership with Lineage (LINE) to advance Lineage’s ongoing customer service transformation. The collaboration is aimed at delivering enhanced resources, reliable service models, and cutting-edge technologies, such as Agentic AI solutions, to empower the customer care organization that serves Lineage’s customers. Critical to this collaboration is the powerful combination of an elevated level of service with deep-seated cold chain expertise. Lineage customers can expect a more personalized, consistent, and responsive experience, while continuing to work with the same trusted customer service professionals who serve their business today.