Cerence launches two AI agents for automotive ecosystem

Cerence (CRNC) introduced two new AI agents to its ecosystem of intelligent, domain-specific agents built to address its customers’ most pressing challenges. The dealer assist agent, an AI agent designed to transform the way automotive dealerships engage with their customers, and the ownership companion agent, an in-car AI agent that assists drivers with service and maintenance needs, will debut at CES 2026 in Las Vegas. Packaged together, the two agents enable real-time, context-aware handoffs between the vehicle and the dealership, creating a service loop which empowers OEMs to extend their brand experience beyond the dashboard and helps dealers proactively engage customers in moments that matter