Calix names John Durocher COO

Calix (CALX) announced that John Durocher has been appointed chief operations officer, effective immediately. Durocher brings a proven track record of transformative leadership and customer-centric innovation. Prior to joining Calix in 2023 as chief customer officer, Durocher held senior roles at Salesforce and Accenture, where he championed operational excellence and pioneered customer success strategies that became industry benchmarks. At Calix, Durocher scaled the award-winning Calix Success organization, expanded professional and education services, and drove AI-powered initiatives that help customers compete and win in increasingly competitive markets. His ability to align people, processes, and technology has positioned Calix as a leader in enabling customers to evolve into broadband experience providers-making him uniquely equipped to lead operational strategy and execution during a period of rapid industry transformation.