Boeing (BA) announced a key milestone in its ongoing journey to modernize and integrate its distribution businesses with the launch of a new, unified ecommerce website. The new platform brings together Boeing Distribution’s portfolio of products and services into one streamlined digital destination, simplifying how customers and suppliers connect, transact and grow with the company. Over the past year, Boeing Distribution has implemented several key initiatives to strengthen operations and elevate the customer experience. These include enhanced AOG access for faster response times, an improved customer support model that streamlines communication and resolution, and implementation of a new state-of-the-art enterprise resource planning system to unify data, improve visibility and support more efficient service.
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