American Express (AXP) issues letter to shareholders. “2025 was an excellent year for American Express. Propelled by our loyal customers, our global network of merchants and partners, and our talented colleagues, we delivered some of the best financial results in our long history, building on the strong growth we have sustained since introducing our long term growth aspirations in 2022. Our consistently strong performance has been powered by our Framework for Winning, a strategic roadmap we have had in place since 2018 that lays out our vision, our key business imperatives, and what we need to do to win. We continuously refine and update the Framework as the environment changes, pivoting as needed to take advantage of emerging opportunities. As we look ahead, artificial intelligence’s potential to transform commerce is one of those opportunities. We are embarking on an era in which AI-powered agents can discover products and services, make decisions, and complete transactions on behalf of consumers and businesses – from booking travel and making dinner reservations to replenishing business inventories, managing expenses, and completing payments autonomously… We are confident that we can continue delivering strong results and create value for our shareholders over the long term because of our powerful Membership Model, our loyal Card Members, an incredible network of merchants and partners, and our dedicated colleagues around the world who, guided by our Framework for Winning as our north star, make it all possible.”
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