Amazon developing smart delivery glasses to assist Delivery Associates

Amazon is developing smart delivery glasses to help Delivery Associates, or DAs, identify hazards, seamlessly navigate to customer’s doorsteps, and improve customer deliveries. The wearable system was designed and optimized with input from hundreds of DAs, drivers who work for Delivery Service Partners, or DSPs. The devices implement advanced computer vision processing and AI integration for seamless driver experiences. “Amazon is adding to that system by introducing smart delivery glasses – wearable technology that makes the DA experience even safer and more seamless. Designed specifically for DAs, these glasses help them scan packages, follow turn-by-turn walking directions, and capture proof of delivery – all without the use of their phone. The glasses create a hands-free experience, reducing the need to look between the phone, the package, and the surrounding area,” the company said. “Amazon’s smart glasses leverage AI-powered sensing capabilities and computer vision, along with cameras to create a heads-up display that includes everything from navigation details to hazards to delivery tasks. When drivers safely park at a delivery location, the glasses automatically activate and the DA is given their delivery information – right in their field of view – starting with locating the right packages inside their vehicles to the corresponding homes.”