AltiGen announces 100% positive customer feedback on CoreEngage

Altigen Communications announced 100% positive customer feedback on CoreEngage, its recently released native Teams contact center. Launched in Q3 2024, CoreEngage has been winning over agents and supervisors with its robust capability and ease of use. To date, CoreEngage has been deployed to organizations in legal services, manufacturing, education, engineering, and medical technology. “We worked with Altigen to implement a 100+ agent contact center for one of the largest school districts in the U.S.,” said Rick Wilson, Ed Tech Consultant. “Everyone agreed it was one of the smoothest projects in memory. The agents and managers were able to quickly come up to speed and since it runs within Microsoft Teams, it’s very easy to use.”