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Alight releases conversational AI tool for personalized benefits guidance

Alight (ALIT) introduced the limited release of its new generative AI-driven solution on Alight Worklife for benefits enrollment optimization and utilization during the 2025 annual enrollment season. The new tool expands upon its existing AI capabilities by integrating user-driven data to power personalized guidance throughout an employee’s benefits enrollment journey. Key features include a generative AI-powered benefits assistant integrated across Alight Worklife that draws from an employer’s plan documentation to deliver personalized support.

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