Alight expands AI collaboration with IBM

Alight (ALIT) announced an expanded, multi-year collaboration to deploy IBM (IBM) watsonx into Alight’s offerings to transform the employee benefits experience and optimize enterprise operations. This collaboration further advances Alight’s digital transformation and aims to equip clients with AI-powered tools that deliver hyper-personalized benefits support for employees through the responsible use of AI. As part of the collaboration, Alight and IBM are creating a virtual AI innovation lab to accelerate the reengineering of business processes, rapidly prototype new AI solutions, and foster an environment for continuous co-innovation. The lab will bring together specialists from both organizations along with Alight clients to identify and test potential AI use cases, optimize benefit guidance such as leave of absence support, and create new capabilities tailored to client needs. Initial prototypes from the existing collaboration centering on the Alight Worklife AI Assistant experience have shown potential to increase employee productivity by over 90% underscoring the potential impact of AI-driven innovation as the work moves toward full-scale deployment. Pilots are scheduled for early 2026, with broader rollout expected in the first half of 2026. “This collaboration with IBM represents a pivotal moment in delivering high-tech innovation with human touch across our platform,” said Dave Guilmette, Chief Executive Officer at Alight. “By embedding IBM watsonx enterprise AI throughout our portfolio of solutions, as well as within Alight Worklife, we are transforming how employers assess and measure the impact of their offerings and how employees experience their benefits.”