TTEC Holdings: Buy Rating Backed by Operational Improvements and Strategic Growth Initiatives

William Blair analyst Maggie Nolan has maintained their bullish stance on TTEC stock, giving a Buy rating today.

Maggie Nolan has given her Buy rating due to a combination of factors that indicate potential future growth for TTEC Holdings. Despite a slight miss in the fourth-quarter results compared to consensus estimates, the company has shown promising signs of operational improvements. The management’s success in adding new enterprise clients to the Engage business and the anticipated growth in the Digital business by 2025 are positive indicators.
Furthermore, TTEC’s offshore revenue growth and the company’s strategic focus on enhancing efficiencies through AI contribute to a favorable outlook. The projected increase in adjusted EBITDA for 2025 underscores the management’s confidence in their operational strategies. Additionally, the ongoing evaluation of a buyout offer by the company’s CEO adds a layer of potential value to the stock, supporting the Buy rating.