Needham analyst Scott Berg maintained a Buy rating on Five9 today and set a price target of $40.00.
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Scott Berg has given his Buy rating due to a combination of factors centered on leadership transition and strategic potential. He views the appointment of Amit Mathradas as Five9’s next CEO as a constructive development, citing Mathradas’ prior track record in scaling enterprise software companies and executing on growth initiatives. The planned 2026 investor day is expected to shed more light on Five9’s long‑term strategy and financial framework, which Berg likely sees as a catalyst for reinforcing investor confidence.
In Berg’s view, Mathradas’ background in driving AI-focused product innovation aligns well with Five9’s positioning in cloud contact center solutions, supporting a thesis of continued product advancement and market expansion. Although Five9 did not update its financial outlook alongside the CEO announcement, Berg appears comfortable that the leadership change enhances, rather than detracts from, the company’s strategic trajectory. Taken together, these elements underpin his conviction that the risk/reward profile remains favorable, warranting a Buy rating on FIVN shares.

