New updates have been reported about Xona.
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Xona is tightening its focus on global commercial execution with the promotion of John Chiappetta to Chief Revenue Officer and the hiring of Robert Moseley as Vice President of Worldwide Alliance Partner and Channel Sales and Ryan Edmunds as Director of Customer Success. The moves underscore Xona’s efforts to scale revenue, partner ecosystems, and post-sale engagement as demand for secure access in critical infrastructure rises worldwide.
Chiappetta, who joined Xona in mid-2025 and was recently elevated to CRO, now oversees global sales and revenue operations, leveraging his background in secure access and zero-trust solutions for regulated, operationally complex environments. Moseley is tasked with building and optimizing Xona’s worldwide partner strategy across value-added resellers, distributors, global systems integrators, cloud marketplaces, and technology alliances, aiming to drive incremental growth through channels.
Edmunds will lead customer success, concentrating on retention, expansion, and demonstrable value realization for customers deploying Xona’s secure access platform across critical infrastructure. His remit includes ensuring effective rollouts, sustained adoption, and measurable outcomes in energy, utilities, manufacturing, and maritime operations, aligning customer programs with evolving regulatory and security demands.
CEO Bill Moore framed the appointments as essential to scaling responsibly amid heightened cyber threats and tighter oversight on operators of critical infrastructure. He emphasized the need for disciplined go-to-market leadership able to support a growing global customer base without compromising operational realities in industrial environments.
Chiappetta signaled that Xona’s commercial strategy is centered on building a scalable yet disciplined organization that can support customers and partners globally. He highlighted that reinforcing partner management and customer success is intended to provide a long-term growth foundation while keeping execution closely aligned with on-the-ground conditions in complex operational settings.
Strategically, the expanded team positions Xona to drive more consistent global execution across direct sales, channel partners, and customer engagement functions. This alignment is designed to improve sales efficiency, deepen partner leverage, and enhance lifetime value from existing deployments as adoption expands.
The leadership build-out comes as Xona reports growing use of its secure access platform in over 40 countries by operators seeking alternatives to legacy VPNs and jump servers. The company’s solutions are tailored to maintain resilience in degraded network conditions and provide centralized governance and audit-ready visibility.
For executives evaluating Xona as a vendor or partner, these appointments signal a maturation of the company’s commercial organization and readiness for larger, more complex global engagements. The expanded leadership bench is intended to support stronger execution against regulatory frameworks such as NERC CIP, IEC 62443, and TSA SD2, which are increasingly shaping buying decisions in operational technology and critical infrastructure.

