According to a recent LinkedIn post from Daupler, Trico Electric Cooperative near Tucson is using the company’s automation tools to assemble after-hours response crews in under a minute for its more than 53,000 members. The post highlights a discussion in the Grid Transformation Forum featuring Trico’s Manuel Velasquez and Daupler’s Wyatt Darnell on how utilities are rethinking outage management.
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The LinkedIn post describes capabilities such as AI-based triage of alarms across AMI and SCADA systems, union-compliant automated dispatch, and a member portal that replaces traditional one-way phone calls. These elements are presented as part of a broader redesign of outage response workflows to align with rising member expectations and grid resilience demands.
For investors, the content suggests Daupler is positioning its platform as a workflow and automation layer for utilities seeking to modernize operations and reduce response times. If widely adopted across cooperatives and other utilities, such solutions could support recurring software revenue, strengthen customer stickiness, and enhance the company’s role in the grid modernization ecosystem.
The emphasis on AI, compliance with union rules, and self-service digital channels also points to potential differentiation in a fragmented utility software market. As utilities face regulatory and stakeholder pressure to improve reliability and customer experience, Daupler’s focus on outage response and restoration workflows could translate into expanded sales opportunities and deeper integrations with existing utility infrastructure.