Urbint, a provider of AI-driven risk intelligence for utilities and critical infrastructure, featured this week for expanding its workforce automation capabilities and deepening integration within Itron Inc.’s Resiliency Solutions unit. The company is promoting Urbint Callout, a utility-specific tool aimed at modernizing crew mobilization beyond traditional storm-response scenarios.
Claim 30% Off TipRanks
- Unlock hedge fund-level data and powerful investing tools for smarter, sharper decisions
- Discover top-performing stock ideas and upgrade to a portfolio of market leaders with Smart Investor Picks
Urbint Callout is designed to automate outreach via text, apply roster and union rules, and maintain a defensible record of every callout event. The solution targets off-hours outages, vehicle strikes, and routine “blue-sky” operations where speed, fairness, and compliance in workforce deployment are critical.
The platform is positioned as a replacement for legacy callout tools that often struggle with complex scheduling and union requirements. By embedding these rules directly into workflow logic, Urbint aims to simplify crew mobilization, reduce delays, and improve transparency for operations managers.
Following Urbint’s acquisition by Itron, the company is being positioned as a core component of Itron’s Resiliency Solutions unit alongside Locusview. This integration supports Itron’s strategy to offer higher-value, recurring software solutions that enhance utility resilience, safety, and reliability.
At DTECH 2026, Urbint highlighted its role in worker safety, emergency preparedness, and emergency response, reinforcing its shift from a point solution toward a broader software and analytics provider. The focus on Callout complements its AI-powered risk intelligence tools, extending its reach from risk identification into operational execution.
If utilities adopt Callout at scale, Urbint could see stronger recurring software revenue, stickier customer relationships, and greater cross-sell potential with its existing safety and risk products. Overall, the week underscored Urbint’s push to expand its footprint in utility operations and solidify its position within Itron’s grid resiliency and workforce-management portfolio.