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Trendyol Highlights AI-Driven Strategy in Cross-Border E-Commerce

Trendyol Highlights AI-Driven Strategy in Cross-Border E-Commerce

A LinkedIn post from Trendyol Group describes the participation of CEO Erdem Inan in a panel at the International Economy Summit on technology-driven consumer trends. The post outlines how the company sees artificial intelligence reshaping cross-border e-commerce, from large language models and logistics optimization to customer insights and digital assistants for merchants.

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The post also references the emergence of agentic workflows, which are portrayed as autonomous AI systems capable of generating hypotheses and taking actions, and which are expected to play a growing role in e-commerce management over the next five years. This emphasis suggests Trendyol is aligning its technology roadmap with advanced AI automation that could enhance operational efficiency and scalability.

According to the post, Trendyol has enabled more than 120,000 merchants, including local producers and SMEs, to participate in global e-commerce. For investors, this merchant base and its international orientation may indicate a platform-driven growth strategy focused on expanding Turkish exporters’ reach and increasing transaction volumes in cross-border markets.

The LinkedIn commentary further implies that Trendyol is investing in proprietary technologies aimed at strengthening domestic production capabilities and improving global competitiveness. If these initiatives are executed effectively, they could support higher merchant retention, deepen ecosystem engagement, and potentially reinforce Trendyol’s positioning in regional and international e-commerce relative to global peers.

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