According to a recent LinkedIn post from Talkdesk, flooring manufacturer Tarkett is using the company’s contact-center-as-a-service platform to modernize its front-office operations. The post highlights improvements in voice quality, team empowerment, and AI-driven innovation deployed across 16 countries.
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The post suggests that Talkdesk’s technology is being applied in both hospital and home-related customer interactions, indicating versatility across end markets. For investors, the reference case with a global enterprise such as Tarkett may signal growing adoption of Talkdesk’s AI-enabled CX and automation capabilities, supporting its competitive position in the CCaaS and customer experience software space.