According to a recent LinkedIn post from Softwear Automation, Profound is organizing a recruiting happy hour focused on post-sales roles in collaboration with investor Khosla Ventures. The post indicates that the event targets multiple positions, including account managers, engagement managers across enterprise, mid-market, and scale segments, and management roles overseeing account and engagement teams.
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The post suggests an expansion of post-sales and customer success capacity, emphasizing candidates who can blend relationship-building, business outcomes, and AI-driven strategy. For investors, this hiring focus may imply growing demand, increased investment in customer retention and upsell functions, and a strategic push to deepen enterprise and mid-market penetration in AI-enabled solutions.
The New York City event, scheduled for Wednesday, May 13 from 6 to 9 p.m. ET, is described as capacity-limited and subject to approval, which could signal a curated approach to talent acquisition. If successful, scaling post-sales leadership and engagement roles could enhance revenue visibility, improve customer lifetime value, and strengthen the company’s competitive positioning in AI-powered software and services markets.