Rippling Expands IT Services Offering With Device Buyback and Secure Disposal Program

Rippling has shared an update.

The company highlighted its IT Device Buyback program, which enables customers to dispose of old laptops and other hardware through a streamlined process that includes certified data destruction and cash-back value for the returned devices. The post emphasizes the operational difficulty many IT teams face in managing secure device disposal and positions Rippling’s offering as a way to simplify compliance, security, and asset recovery.

For investors, this update underscores Rippling’s strategy to deepen its value proposition in IT and device lifecycle management, extending beyond core HR and workforce management. By addressing hardware disposition—a recurring operational need—Rippling may increase customer stickiness, expand average revenue per customer through add-on services, and potentially capture a share of the secondary hardware market via buybacks. The certified destruction component also aligns the product with increasingly stringent data security and compliance requirements, which could make the service particularly attractive to mid-market and enterprise clients. If adoption scales, the program could contribute incremental, higher-margin service revenue and reinforce Rippling’s competitive positioning in the broader workforce and IT management software ecosystem.