According to a recent LinkedIn post from PetScreening, the company is bringing on Chris Hazlett as Senior Vice President of Customer Growth & Value. The post highlights his multifamily and SaaS background, as well as experience in leading large customer organizations focused on adoption, retention, and measurable outcomes.
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The post suggests that Hazlett will help lead PetScreening’s Customer Office and coordinate across Customer Success, Customer Experience, and Customer Operations. It also notes that he will collaborate closely with Sales, Marketing, and Solutions to strengthen activation, adoption, retention, and long-term value across supported properties.
For investors, this leadership addition may signal a strategic emphasis on scaling customer-facing functions and improving lifetime value within PetScreening’s client base. Strengthening cross-functional alignment around retention and activation could support more predictable recurring revenue and deepen the company’s position in the multifamily-focused SaaS niche.