Parloa Hits $3 Billion Valuation With $350 Million Series D to Accelerate Agentic AI Expansion

New updates have been reported about Parloa.

Parloa has raised $350 million in a Series D round led by General Catalyst, lifting the AI agent provider’s valuation to $3 billion and bringing total funding since 2022 to more than $560 million. The capital, secured just seven months after its Series C, positions Parloa among the most heavily funded players in enterprise customer experience and will be used to accelerate expansion in the U.S. and Europe, invest in its AI Agent Management Platform (AMP), and roll out the Parloa Promise—a formal commitment to reliability, rapid innovation, and responsible, human-centric AI. General Catalyst CEO Hemant Taneja and President Jeannette zu Fürstenberg will join Parloa’s Supervisory Board, signalling strong investor governance engagement as the company scales.

Parloa’s AMP is designed to let enterprise customer experience teams design, test, and manage AI agents with minimal coding, providing real-time analytics, large-scale simulation, and stringent compliance and security capabilities to meet Fortune 200 standards. The company’s client roster includes major global enterprises such as Allianz, Booking.com, SAP, and Swiss Life, and CEO Malte Kosub frames the fresh funding as a pivotal step in reshaping customer relationships around hyper-personalized, agentic AI at scale. The firm is deepening its footprint in key North American and European markets, including a U.S. headquarters in New York and planned offices in San Francisco, London, and Madrid. With 380 employees across New York, Berlin, and Munich, Parloa aims to consolidate category leadership in agentic AI for customer experience at a time when investors see the sector entering a decisive, scale-up phase, with the new capital earmarked to support go-to-market execution, product innovation, and broader enterprise adoption.