Olio Publishes Blueprint to Scale Care Coordination as Demand for Post-Acute and Behavioral Services Surges

New updates have been reported about Olio.

Olio has released a new report that distills findings from its February 2026 executive roundtable into five structural levers for making high-quality care coordination a repeatable norm rather than an exception. The report, titled “Beyond Heroics: Five Levers for Making Care Coordination Excellence the Standard,” positions Olio at the center of an emerging industry consensus on how to redesign systems so that coordinated care becomes reliable, scalable, and cost-effective.

The framework is grounded in input from 14 leaders across payers, health systems, skilled nursing, home health, hospice, and behavioral health who met at the inaugural Olio Care Coordination Engagement Summit. Participants agreed that ideal coordination features seamless transitions, clear ownership for each handoff, patient-centered decision-making, and communication functioning as the backbone of care, but concluded that the main obstacles are structural rather than conceptual, pointing to misaligned incentives, fragmented accountability, and poorly integrated technology.

Olio’s report identifies five structural levers that it argues must be adjusted together to transform coordination from episodic and relationship-dependent to systemic and consistent. These levers are cross-continuum accountability for the full patient journey, shared-outcome financial incentives, metrics that track the engagement behaviors driving results, technology that fits into existing workflows while strengthening human relationships, and deliberate investment in institutionalizing those relationships so they survive staff turnover.

The company frames the need for action as urgent, citing data that roughly 40 percent of hospital discharges flow into post-acute care, post-acute volume is projected to grow 31 percent by 2035, and nearly half of adults with mental illness received no treatment in 2024. For executives, this implies rising pressure on health systems, payers, and network operators to manage downstream risk, reduce readmissions, and control total cost of care by improving how post-acute and behavioral providers are orchestrated.

Olio’s CEO, Ben Forrest, emphasized that the roundtable produced not mere critique but a practical path forward, noting that leaders across payers, post-acute operators, health systems, and behavioral health organizations showed rare alignment on both the root causes of coordination failures and the structural solutions. His comments suggest that Olio sees an inflection point where stakeholders are ready to implement new operating models, creating a favorable environment for the company’s platform, which is designed to sustain provider engagement and deliver actionable insights across networks.

For Olio, the report and summit function as both market education and a strategic positioning exercise that reinforces its role as an architect of cross-continuum coordination rather than a point solution vendor. By anchoring itself to clearly defined levers—accountability, incentives, measurement, workflow-integrated technology, and institutionalized relationships—the company is signaling how its product roadmap and partnerships will likely evolve and giving financial stakeholders a lens to evaluate adoption, impact on quality metrics, and potential cost savings.

Executives at payers, health systems, and post-acute and behavioral operators can view this publication as a playbook for structuring contracts, redesigning care management processes, and selecting technology infrastructure. If the blueprint gains traction, it could increase demand for platforms like Olio that can operationalize shared accountability and engagement at scale, with direct implications for value-based reimbursement performance, network efficiency, and the long-term economics of post-acute and behavioral health care.

The roundtable participants included organizations spanning acute, post-acute, behavioral health, and managed care, underscoring Olio’s strategy of convening decision-makers across the continuum to align around shared outcomes rather than siloed performance metrics. The report is available through Olio’s website, and its adoption and reference by industry stakeholders will be a key indicator of how successfully the company converts thought leadership into deeper market penetration, longer-term contracts, and greater influence over how coordinated care is defined and measured.