A LinkedIn post from MoMo (M_Service) describes an internal workshop titled “Mastering the Positive ‘No'” focused on teaching employees how to decline requests constructively. The session, led by a senior vice president, reportedly emphasized making deliberate choices about time and priorities while maintaining team values and workplace relationships.
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The post suggests MoMo is investing in soft-skill development as part of its broader people and culture strategy, highlighting themes of continuous learning and intentional work. For investors, this type of training may indicate management attention to productivity, decision quality, and burnout prevention, which could support longer-term execution, talent retention, and operational efficiency in a competitive digital payments and services market.