According to a recent LinkedIn post from Mews, the hospitality software provider is highlighting a new integration between its property management system (PMS) and PeeKin, a lost-and-found solution for hotels. The post describes how PeeKin connects with Mews PMS to register found items, link them to room numbers and dates, and automate the process of identifying the likely guest.
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The company’s LinkedIn post notes that the integration supports automated stay analysis in Mews, guest notifications via email and WhatsApp, and consolidated shipping, payment, and tracking flows. This suggests an effort to reduce administrative workload for hotel staff while potentially improving guest satisfaction and operational efficiency.
The post also cites that more than 250,000 hotel guests have already recovered forgotten items using PeeKin and references over 10,000 Google reviews averaging 4.83 out of 5. For investors, this type of ecosystem expansion may indicate Mews’ strategy to deepen its value proposition to hotels, potentially supporting customer retention and upsell opportunities in a competitive hospitality tech market.
By promoting third-party integrations such as PeeKin through its marketplace, Mews appears to be positioning its PMS as a central platform for ancillary guest services. If widely adopted, such integrations could enhance switching costs for clients and strengthen Mews’ competitive moat, although the LinkedIn post does not provide financial details or contractual terms related to this partnership.