According to a recent LinkedIn post from Instrumentl, the company is conducting what it describes as a first benchmarking study on “shadow work” among grant professionals. The survey focuses on time-consuming tasks such as workarounds, redundant data entry, and searching through email threads, and includes a $1,000 nonprofit donation incentive to one randomly selected participant.
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The post suggests Instrumentl aims to quantify operational inefficiencies within grant teams and provide data that can help them argue for additional resources and support. For investors, this initiative may indicate ongoing product research and customer engagement efforts that could inform future platform enhancements, reinforce Instrumentl’s positioning as a specialized workflow and grants-management solution, and potentially support long-term customer retention and pricing power.