According to a recent LinkedIn post from Included Health, regional carrier PSA Airlines, Inc. is highlighted as a case study in how nontraditional work schedules can complicate employee access to healthcare. The post describes how early-morning departures and late-night arrivals made it difficult for PSA crews and their families to secure care that matched their schedules.
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The company’s LinkedIn post highlights that PSA partnered with Included Health to implement an all‑in‑one healthcare experience tailored to these needs. According to the content, this arrangement is positioned as improving convenience for employees while aligning benefits more closely with workforce demands.
The post suggests that, two years into the partnership, PSA has seen a 6.5% reduction in healthcare cost trend versus a benchmark. For investors, this type of outcome may signal that Included Health’s model could offer measurable cost-containment benefits for employer clients, potentially supporting client retention and pricing power.
From an industry perspective, the emphasis on shift-based, hard-to-schedule workforces points to a strategic focus on complex employer segments such as airlines and other 24/7 operations. If similar results are replicated with additional clients, the approach could strengthen Included Health’s competitive position in the digital health and benefits-management market.
The link included in the post to further details on how PSA’s benefits are evolving suggests an ongoing narrative around program impact and scalability. Continued publication of quantified outcomes like cost trend reductions may enhance Included Health’s ability to market to cost-sensitive employers and could influence revenue growth prospects over time.

