According to a recent LinkedIn post from Hi Auto, Lee’s Famous Recipe Chicken is rolling out AI-based drive-thru ordering to all franchisees after a structured, phased implementation. The post notes that Lee’s first unified its POS system and menu database, then initially deployed Hi Auto’s AI Order Taker in company-owned stores to build operational expertise.
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As described in the post, this staged approach appears designed to validate performance before wider franchise adoption, offering what is characterized as an option backed by proof. Reported results from the first 30 locations include over 95% order completion and 97% accuracy, with claimed benefits of improved labor efficiency, shorter lines, and more satisfied teams.
The inclusion of a quote from Lee’s CEO Ryan Weaver emphasizing support for operators suggests a focus on franchisee enablement and operational resilience. For Hi Auto, this visible deployment at a multi-location restaurant chain may signal growing commercial traction in AI voice ordering, potentially strengthening its positioning in the quick-service and drive-thru automation segment.
If sustained and scaled, the metrics highlighted in the post could support a revenue-growth narrative tied to higher adoption across franchise systems and other brands seeking labor optimization. More broadly, such case studies may help Hi Auto compete in a crowded restaurant-tech market where demonstrable accuracy and throughput improvements are key decision factors for prospective customers.