According to a recent LinkedIn post from hellocareai, the company is positioning its virtual care platform as tightly integrated with Epic’s electronic health record ecosystem. The post highlights that hellocare.ai can be deployed via Epic Toolbox and operated entirely within Epic-native workflows, aiming to avoid added complexity or fragmented systems.
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The post suggests that MyChart Bedside TV runs natively on the hellocare.ai device, enabling patients to interact with Epic functionality at the bedside from admission through discharge. This approach is presented as supporting a “one platform, one workflow” model designed for enterprise-scale deployment.
For investors, the emphasis on “true integration” with Epic may indicate a strategy to deepen adoption within existing Epic health system customers, potentially improving stickiness and scalability. If health systems view this embedded model as reducing implementation friction and IT burden, it could support higher win rates in virtual care rollouts.
The post also references engagement with “leading Epic health systems” and activity around the Epic XGM conference, which could suggest ongoing business development efforts in large health networks. Successful standardization of virtual care “across every room” in these settings could expand recurring revenue opportunities and enhance hellocare.ai’s competitive position in the hospital virtual care and bedside engagement market.