A LinkedIn post from Glean highlights how workplace safety platform SafetyCulture is using Glean’s AI search and workflow tools to address internal productivity constraints. According to the post, an internal survey at SafetyCulture identified search as a major productivity issue as the company scaled.
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The post suggests that deploying Glean cut search time by about 50% and saved employees roughly 1.5 hours per week finding information. It also notes that SafetyCulture is using Glean to create AI agents for tasks such as meeting summarization, debugging, and performance reviews.
As described in the post, SafetyCulture is working to standardize AI usage across the organization with an emphasis on governance, guardrails, and practical workflows. For Glean, this customer example may indicate growing demand for AI-powered knowledge management among scaling enterprises, potentially supporting user expansion and deeper account penetration.
If similar productivity metrics are replicated across additional customers, Glean could strengthen its value proposition in reducing knowledge-worker time spent on search and routine tasks. This positioning may enhance its competitive standing in enterprise AI search and workflow automation, supporting pricing power and stickier long-term deployments.