According to a recent LinkedIn post from Gladly, the company is promoting its Gladly Connect Live 2026 event, scheduled for May 4–6 in Atlanta, with a focus on AI-driven customer experience measurement. The post highlights that StockX executive Jesse Wilkinson, who oversees the marketplace’s AI platform and quality loop, will speak alongside Andy Lisk on rebuilding measurement frameworks for the AI era.
Claim 30% Off TipRanks
- Unlock hedge fund-level data and powerful investing tools for smarter, sharper decisions
- Discover top-performing stock ideas and upgrade to a portfolio of market leaders with Smart Investor Picks
The post suggests Gladly is positioning its event as a forum for advanced AI and CX practices, potentially strengthening its brand among enterprise customers seeking to modernize analytics. For investors, this emphasis on AI-centric measurement and high-profile customer speakers could indicate ongoing efforts to deepen Gladly’s role in AI-enabled customer service solutions, support customer retention, and create incremental demand for its platform over time.