A LinkedIn post from ConnectDER highlights that the company is recruiting a Field Applications Engineer focused on technical problem solving and customer-facing support for its clean energy technology. The role is described as handling customer inquiries across multiple channels and producing root-cause analysis reports, indicating an emphasis on post-deployment reliability and service quality.
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According to the post, the position will engage with external stakeholders such as solar installers, utilities, inspectors, and Authorities Having Jurisdiction, translating complex technical issues into actionable recommendations. The job description also covers field operations, including on-site support, evaluation of wiring and product compatibility, and maintaining expertise in utility interconnection and service requirements.
The post further notes that the role will contribute to product and process improvement by feeding customer feedback into cross-functional teams and delivering virtual and in-person technical training. For investors, this hiring focus suggests ConnectDER may be scaling its field support and stakeholder engagement capabilities, which could support smoother deployments, higher customer satisfaction, and potentially faster adoption of its grid-interconnection solutions in the clean energy market.