New updates have been reported about Cityblock Health.
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Cityblock Health is rolling out its Long-Term Services and Supports (LTSS) model across every state where it operates, extending a program piloted in Massachusetts and coordinated in New York, North Carolina, and Indiana to its full Medicaid and dually eligible footprint. The company is positioning LTSS as a core component of its value-based platform, integrating it with primary care, behavioral health, and care management to better serve high-cost members whose long-term care needs drive a disproportionate share of Medicaid spend.
The expanded LTSS offering combines frequent in-home visits with virtual and phone engagement to build a detailed picture of members’ functional, environmental, and clinical risks, and coordinates individualized service plans with Cityblock clinicians, family caregivers, health plan teams, and local agencies. By embedding AI and purpose-built technology into assessments and care coordination workflows, Cityblock aims to reduce manual administrative work, improve data sharing with LTSS providers, and continuously adjust service intensity to close care gaps, avoid preventable hospitalizations, and lower total cost of care for health plan partners.
Management highlights that LTSS utilization has become a key cost driver for national insurers over the past five quarters, and the company sees growing dual-eligible populations and integrated duals plans as a structural tailwind for its integrated model. President Mike Roaldi emphasized that in-home visibility is critical to understanding true needs and that scaling these capabilities across markets can materially improve quality of life for historically underserved members while generating near-term and long-term savings for payors. With more than 100,000 members across over ten states, the LTSS expansion effectively deepens Cityblock’s role as a comprehensive, tech-enabled care platform for complex Medicaid and dual-eligible populations and may strengthen its value proposition in contract negotiations with national and regional health plans.