Build Concierge Adds Medlec Group as New AI Customer Engagement Client

According to a recent LinkedIn post from Build Concierge, Medlec Group has joined the Build Concierge platform to leverage AI-driven customer engagement tools. The post suggests Medlec aims to automate manual workflows, reduce administrative overhead, and gain better visibility into customer communications.

The company’s LinkedIn post highlights potential incremental recurring revenue for Build Concierge as it onboards another service-focused client seeking scalable automation. This type of customer win may signal growing traction for the platform among service businesses, which could support future growth prospects and strengthen its positioning in the AI-enabled customer engagement market.