According to a recent LinkedIn post from Bloomreach, hospitality operator The Inn Collection Group has joined the Bloomreach ecosystem and is adopting Loomi AI across its portfolio of 30+ establishments in Northern England and Wales. The post indicates that the group aims to use the platform to personalize guest journeys and unify data across customer touchpoints.
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The company’s LinkedIn post highlights comments from The Inn Collection Group’s head of marketing, who suggests Loomi AI helps consolidate data and enable more meaningful guest experiences. For investors, the partnership may signal growing traction for Bloomreach’s AI‑driven personalization tools in the hospitality sector, potentially supporting recurring revenue growth and enhancing its competitive positioning against other customer experience platforms.