Automation Anywhere Advances Agentic Automation, Enterprise AI Scale, and ESG Profile in Active Week

Automation Anywhere featured prominently this week with a strong emphasis on scaling “agentic automation” and deepening enterprise AI adoption. At its Imagine 2026 event in Dallas, the company showcased how AI agents that can think, execute, and orchestrate work are moving from pilots to production, with CEO Mihir Shukla citing new revenue streams, multimillion‑dollar cost savings, and productivity gains for customers.

At the Semafor World Economy 2026 forum, Shukla highlighted that only 28% of the U.S. working‑age population has adopted AI, framing adoption speed and governance as bigger constraints than technology readiness. Automation Anywhere reported operating 420 million AI agents across 90 countries and claimed that 80% of support tickets are resolved autonomously within a second, underscoring its focus on large‑scale, transaction‑heavy environments.

The company continued to advance its Aisera acquisition, completed roughly six months ago, positioning agentic AI as a core pillar of its IT operations offering. CIO Kapil J Vyas is acting as “customer zero,” leading internal deployments to test scalability, uncover unexpected challenges, and refine best practices before wider commercialization, a move designed to strengthen Automation Anywhere’s enterprise credibility.

Imagine 2026 programming also highlighted global case studies, including transformation initiatives at the U.K. NHS and a fireside chat with former GE CEO Jeff Immelt. By combining high‑profile speakers with customer success stories and a hybrid physical‑virtual format, Automation Anywhere is seeking to reinforce its role as a strategic partner for complex digital transformation and to broaden its sales pipeline.

Beyond product and go‑to‑market efforts, the company underlined ESG and social impact initiatives around Earth Day, citing more than 80,000 trees planted, clean water access for over 14,000 people in India, and recycling 1,200+ laptops for STEM education. It also promoted its WAVE event in Bangalore to champion women in technology, supporting diversity, equity, and inclusion as part of its talent and brand strategy.

The company’s thought leadership extended to a World Economic Forum article featuring Shukla on redesigning work between humans and AI, stressing reskilling as key to unlocking productivity in an “agentic era.” Overall, the week portrayed Automation Anywhere as pushing hard to convert AI pilots into scaled deployments, integrate Aisera into its platform, and enhance its ESG and inclusion credentials, potentially strengthening its long‑term competitive position in enterprise automation and AI.