According to a recent LinkedIn post from Anthropic, the company recently engaged Claude.ai users in a large-scale qualitative study about how they use AI, their aspirations for it, and their concerns. The post indicates that nearly 81,000 participants from 159 countries responded in 70 languages, which the company describes as the largest and most multilingual qualitative effort of this type.
Claim 30% Off TipRanks
- Unlock hedge fund-level data and powerful investing tools for smarter, sharper decisions
- Discover top-performing stock ideas and upgrade to a portfolio of market leaders with Smart Investor Picks
The company’s LinkedIn post highlights that it conducted these conversations using Anthropic Interviewer, a tailored version of its Claude model designed to run conversational interviews. The post suggests that this approach generates richer, more nuanced feedback than traditional surveys, capturing both perceived opportunities and risks associated with AI.
As shared in the post, Anthropic plans to use Anthropic Interviewer regularly on different topics to guide how its AI technologies evolve. For investors, this emphasis on systematic, global user research may signal a strategic focus on product-market fit, safety, and regulatory alignment, which could support long-term adoption and help differentiate Anthropic in a competitive AI landscape.
The initiative also points to a potential commercial use case for Anthropic Interviewer itself, hinting at applications in large-scale, multilingual customer research and insight generation. If productized or integrated into enterprise offerings, this capability could open additional revenue streams and strengthen Anthropic’s positioning among organizations seeking responsible AI tools informed by real-world user sentiment.