According to a recent LinkedIn post from Anthropic, the company recently surveyed nearly 81,000 Claude.ai users over one week in December about how they use AI, their aspirations for the technology, and their concerns. The post indicates responses spanned 159 countries and 70 languages, positioning the effort as one of the largest and most multilingual qualitative AI perception studies to date.
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The company’s LinkedIn post highlights the use of an internal tool called Anthropic Interviewer, described as a version of Claude prompted to conduct conversational interviews at scale. The post suggests this approach yields richer qualitative insights than traditional surveys, capturing detailed user experiences around both AI opportunities and perceived risks.
As shared in the LinkedIn post, Anthropic plans to use Anthropic Interviewer regularly on different topics to inform how its AI systems are developed and deployed. For investors, this may signal a strategic emphasis on user-centric research and iterative product refinement, potentially improving product-market fit and trust in safety-focused AI applications.
The post also points readers to a longer write-up and curated user quotes, underscoring a focus on transparency around global user sentiment. If sustained, this kind of large-scale qualitative research could enhance Anthropic’s differentiation in responsible AI, support regulatory engagement, and strengthen its competitive position against other frontier-model developers.