A LinkedIn post from Aerwave highlights that Senior Vice President of Customer Experience Lynn Dunlap-Regan has been selected as a 2026 GlobeSt.com Woman of Influence honoree in the Rising Star category. The post emphasizes her role in reshaping Aerwave’s customer experience function and positioning the company in the managed WiFi segment for multifamily properties.
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According to the post, Dunlap-Regan oversees customer success, customer support, and marketing, which are described as central to how Aerwave delivers value and drives growth. This structure suggests a strategic focus on increasing net operating income for property owners, improving resident support, and strengthening brand positioning in a competitive connectivity market.
The recognition from GlobeSt.com, a real estate–focused platform, may enhance Aerwave’s visibility among multifamily owners, operators, and investors. While the post does not provide financial metrics, the emphasis on customer experience as a “competitive advantage” implies that the company is tying its growth strategy to retention, adoption, and differentiation in the managed WiFi space.
For investors, the award could signal a deepening of Aerwave’s relationships within the multifamily ecosystem and potential improvement in sales efficiency and customer lifetime value. If the enhanced profile and customer experience initiatives translate into stronger market penetration, Aerwave could benefit from higher recurring revenue and improved positioning against other connectivity and proptech providers.