Norwood Systems Unveils AI Voice Integration Initiative

Norwood Systems Ltd (AU:NOR) has released an update.

Norwood Systems Ltd has teamed up with Microsoft to integrate Azure OpenAI and Azure Speech Services into its CogVoice platform, aiming to provide Communication Service Providers with state-of-the-art AI-driven voice communication solutions. The initiative promises to enhance customer interactions through advanced features like intelligent IVR systems and AI-driven virtual assistants, leading to improved satisfaction and efficiency. The collaboration was unveiled at the DTW Ignite TM Forum event in Copenhagen, showcasing the potential of AI in revolutionizing the telecom industry.

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