Netcall plc (GB:NET) has released an update.
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Netcall plc has announced the rollout of their new cloud-native contact centre solution, Liberty Converse CX, which integrates AI and intelligent automation to enhance customer engagement. The innovative platform is designed to support the shift of customer service solutions to the cloud, offering advanced features such as AI chatbots and analytics to improve efficiency and customer experiences. The launch marks an advancement in Netcall’s market position, capitalizing on the increasing trend of investment in cloud-based, AI-powered contact centres.
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