LY Corporation (JP:4689) has released an update.
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LY Corporation plans to transfer its customer service functions to its subsidiary, LY Communications, through a company split, aiming to enhance customer support and operational efficiency. This move is part of a broader strategy to integrate LINE and Yahoo! JAPAN services, leveraging generative AI technology to improve the user experience. The transfer is expected to be completed by April 2025, with no immediate impact on the company’s financial performance.
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