LIVECHAT Software SA ( (LCHTF) ) has released its Q1 earnings. Here is a breakdown of the information LIVECHAT Software SA presented to its investors.
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LIVECHAT Software SA is a global provider of software solutions for online text communication, offering products like LiveChat, ChatBot, HelpDesk, and KnowledgeBase, primarily in the SaaS model. The company focuses on enhancing customer service through AI and automation, targeting both B2C and B2B sectors.
In the first quarter of the 2025/26 financial year, LIVECHAT Software SA reported a decrease in consolidated revenues by 2.4% to PLN 84.8 million, with a net profit of PLN 31.0 million, down 29% from the previous year. The company attributes the decline in revenue to the strengthening of the Polish currency against the US dollar, despite an increase in revenue generated in US dollars.
Key financial metrics showed a decrease in EBITDA and operating profit by 20.9% and 24.9% respectively. The company’s MRR increased by 1.4% year-on-year, reaching USD 7.17 million, while ARR stood at USD 86.04 million. The company also highlighted its focus on expanding its product suite with the introduction of Text App, which combines functionalities of existing products.
Looking ahead, LIVECHAT Software SA plans to maintain its high profitability while investing in AI technology and infrastructure to support growth. The company aims to capitalize on opportunities in the US market and expand its customer base by targeting larger enterprise clients. Despite challenges, the management remains optimistic about sustaining growth and profitability.