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Intouch Insight Advances SaaS and AI Strategy With New QSR Pilot

Story Highlights
  • Intouch Insight is expanding its SaaS-based customer experience tools for major brands in grocery, QSR, and petro-convenience markets.
  • The company is negotiating a paid IntouchCheck pilot with a major QSR brand while investing in AI and enterprise capabilities to boost scalability and operating leverage.
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The latest announcement is out from Intouch Insight ( (TSE:INX) ).

Intouch Insight Ltd., a provider of customer experience measurement and management solutions, is deepening its software-led strategy across key verticals such as grocery, quick service restaurants and petro-convenience. The company’s SaaS offerings, including tools like IntouchCheck, are positioned to centralize and analyze customer data to support real-time operational and experience improvements for major North American brands.

In its latest technology update, Intouch announced it is negotiating a paid pilot of its IntouchCheck platform with a major North American quick service restaurant brand and is investing in AI automation, intelligent workflows and enterprise-scale deployment capabilities. Management says these long-term technology investments are beginning to show results and are expected to enhance operating leverage as AI features roll out and customer adoption grows, potentially strengthening the firm’s positioning in the competitive customer experience software market.

More about Intouch Insight

Intouch Insight Ltd. is a customer experience management company that provides a portfolio of CEM products and services to global brands, including customer surveys, mystery shopping, mobile forms, operational and compliance audits, geolocation data capture and event marketing automation. Founded in 1992, it focuses on helping over 300 North American brands collect and centralize customer data from multiple touchpoints, delivering real-time insights to improve customer experience, brand reputation and financial performance.

Average Trading Volume: 40,681

Technical Sentiment Signal: Sell

Current Market Cap: C$6.91M

For a thorough assessment of INX stock, go to TipRanks’ Stock Analysis page.

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