Harte Hanks Reports Q1 2025 Financial Results

Harte-Hanks, Inc. ( (HHS) ) has released its Q1 earnings. Here is a breakdown of the information Harte-Hanks, Inc. presented to its investors.

Harte Hanks, Inc. is a global customer experience company that specializes in CX strategy, data-driven analytics, and program execution to help businesses engage with their customers effectively. The company operates in sectors such as Customer Care, Fulfillment and Logistics, and Marketing Services, serving notable brands worldwide.

In its first quarter of 2025, Harte Hanks reported a revenue decline of 8.6% compared to the previous year, totaling $41.6 million. Despite this, the company maintained a strong balance sheet with no debt and a cash balance of $9.0 million, positioning itself well for future growth. The company also achieved several strategic client wins across key industries, including healthcare and technology.

Key financial metrics for the quarter included an operating loss of $0.04 million and a net loss of $0.4 million, or $0.05 per share. The EBITDA was reported at $1.0 million, down from $1.4 million in the previous year, while adjusted EBITDA was $1.8 million. Segment-wise, Customer Care saw a 4.5% revenue increase, while Fulfillment & Logistics experienced a 1.8% rise. However, Marketing Services faced a significant revenue drop of 35.3% due to reduced project work and expiring contracts.

Looking ahead, Harte Hanks remains focused on strengthening its sales pipeline and improving deal conversions to drive revenue growth. The company is committed to expanding its lead generation activities and securing strategic wins that align with its core capabilities, aiming for positive EBITDA throughout 2025.