Freshworks Inc. Reports Strong Q3 2025 Performance

Freshworks, Inc. Class A ( (FRSH) ) has released its Q3 earnings. Here is a breakdown of the information Freshworks, Inc. Class A presented to its investors.

Freshworks Inc., a leading provider of user-friendly software solutions, specializes in enhancing customer and employee experiences through its innovative platform. Operating in the technology sector, the company is known for integrating AI to streamline business processes.

In its third-quarter 2025 earnings report, Freshworks Inc. announced a notable financial performance, surpassing its growth and profitability estimates. The company highlighted the increasing adoption of AI in business operations, which has been a significant driver of its success.

Key financial metrics revealed a total revenue of $215.1 million, marking a 15% increase from the previous year. The company reported a GAAP loss from operations of $7.5 million, a substantial improvement from the $38.9 million loss in the same quarter of 2024. Non-GAAP income from operations rose to $45.2 million, with a margin of 21.0%, up from 12.8% the previous year. Freshworks also reported a net cash flow from operations of $63.5 million, reflecting strong liquidity.

Strategically, Freshworks expanded its customer base, onboarding notable clients such as AllSaints and Société Générale. The company’s Freddy AI products saw a doubling in annual recurring revenue, and its Enterprise Service Management solutions surpassed $35 million in annual recurring revenue, indicating robust growth in these areas.

Looking ahead, Freshworks has raised its full-year guidance for 2025, reflecting confidence in its ongoing business strategy and market conditions. The company aims to continue leveraging AI to enhance productivity and deliver value to its stakeholders, maintaining a positive outlook for future growth.