Five9 Inc ( (FIVN) ) has released its Q3 earnings. Here is a breakdown of the information Five9 Inc presented to its investors.
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Five9 Inc., a leading provider of cloud-based contact center software, is renowned for its Intelligent CX Platform that integrates AI and automation to enhance customer experiences across various industries. The company has reported a record revenue of $286 million for the third quarter of 2025, marking an 8% increase from the previous year, alongside a notable 41% growth in Enterprise AI revenue.
Five9’s financial performance in the third quarter of 2025 showcases significant achievements, including a GAAP net income of $18 million compared to a net loss in the same period last year, and an adjusted EBITDA of $71.7 million, reflecting a robust 25.1% of revenue. The company also announced a $150 million share repurchase program, highlighting its confidence in sustained growth and value creation.
Key financial metrics reveal an improvement in gross margins, with a GAAP gross margin of 55% and an adjusted gross margin of 62.8%. The company’s operating cash flow reached a record $59 million, further emphasizing its strong financial health. These results underscore Five9’s strategic focus on leveraging AI to drive profitability and market leadership.
Looking ahead, Five9’s management remains optimistic about its growth trajectory, projecting full-year revenue between $1.1435 billion and $1.1495 billion. The company aims to continue capitalizing on the shift towards AI-powered customer experience solutions, positioning itself as a leader in the evolving market landscape.