Five9 Inc ( (FIVN) ) has released its Q2 earnings. Here is a breakdown of the information Five9 Inc presented to its investors.
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Five9 Inc., a leader in the cloud contact center software industry, provides a comprehensive suite of solutions for orchestrating customer experiences with a focus on AI and automation.
In its latest earnings report for the second quarter of 2025, Five9 Inc. announced a record revenue of $283 million, marking a 12% increase from the previous year. The company also reported a significant increase in operating cash flow, reaching $35 million, and announced the appointment of Bryan Lee as the new Chief Financial Officer.
Key financial highlights include a GAAP gross margin of 54.9% and an adjusted gross margin of 63.0%. The company turned a GAAP net income of $1.2 million compared to a net loss in the previous year, while non-GAAP net income rose to $58.3 million. Adjusted EBITDA also saw a substantial increase to $67.9 million, reflecting a 24% margin.
Looking ahead, Five9 Inc. projects continued growth with expected full-year revenue between $1.1435 billion and $1.1495 billion. The company remains optimistic about its strategic initiatives and market opportunities, particularly in the AI sector, as it continues to innovate and expand its offerings.
Overall, Five9’s strong financial performance and strategic leadership changes position the company well for future growth, with a focus on leveraging AI to enhance customer experiences and drive profitability.