Delta Air Lines Inc. (DAL) has disclosed a new risk, in the Technology category.
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Delta Air Lines Inc. faces significant business risk due to its heavy reliance on technology for customer service and operational efficiency. The company’s dependence on electronic ticketing, mobile applications, and cloud-based systems means that any failure or disruption in these technologies could have severe consequences. This was evident in July 2024 when a faulty software update led to widespread IT outages, resulting in substantial operational disruptions, including 7,000 flight cancellations affecting 1.4 million customers. Such incidents not only impact Delta’s operations but also pose a threat to its reputation and financial stability.
Overall, Wall Street has a Strong Buy consensus rating on DAL stock based on 14 Buys and 2 Holds.
To learn more about Delta Air Lines Inc.’s risk factors, click here.