Commonwealth Bank Faces $7.5M Fine for Spam Act Breaches

Commonwealth Bank of Australia (AU:CBA) has released an update.

The Commonwealth Bank of Australia (CBA) has agreed to pay a $7.5 million fine and entered into an Enforceable Undertaking with the Australian Communications and Media Authority due to breaches of the Spam Act. These breaches included sending customer messages without proper consent or unsubscribe options. To address the issue, CBA is enhancing its compliance systems and will implement recommendations from an independent consultant.

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