Claim 50% Off TipRanks Premium and Invest with Confidence
- Unlock hedge-fund level data and powerful investing tools designed to help you make smarter, sharper decisions
- Stay ahead of the market with the latest news and analysis so your portfolio is always positioned for maximum potential
The latest update is out from Capita plc ( (GB:CPI) ).
Capita’s Contact Centre business within its Capita Experience division has secured a four-year renewal of its contract with a major European telecommunications provider, worth £62m and starting in January 2026. The deal extends a partnership that began in 2014 and will see Capita continue to provide customer services across technical support, chat and messaging, and inbound sales, while expanding nearshore delivery operations in multiple European locations. The renewed framework agreement underscores Capita’s strategic emphasis on operational efficiency and AI-driven digital transformation, including the deployment of Centrical and other AI tools to enhance key performance metrics such as handling times, customer satisfaction and sales conversion, reinforcing its positioning as a technology-enabled outsourcer for large telecoms clients.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Spark’s Take on GB:CPI Stock
According to Spark, TipRanks’ AI Analyst, GB:CPI is a Neutral.
Capita plc’s overall stock score reflects a mixed financial performance with significant leverage and cash flow issues. Strong technical momentum and positive corporate events provide some optimism, but valuation concerns and regulatory challenges temper the outlook.
To see Spark’s full report on GB:CPI stock, click here.
More about Capita plc
Capita plc is a modern outsourcing company that helps public and private sector clients run complex business processes more efficiently and improve consumer experiences. Operating in eight countries with around 34,000 employees, it provides people-based services supported by market-leading technology, serving primarily UK and European customers and playing a significant role in essential services used by millions of people.
Average Trading Volume: 587,732
Technical Sentiment Signal: Hold
Current Market Cap: £443.1M
See more insights into CPI stock on TipRanks’ Stock Analysis page.