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Capita Secures £92.4 Million Contract Extension with Southern Water

Story Highlights
  • Capita’s Contact Centre secures a £92.4 million contract extension with Southern Water.
  • Capita enhances AI-enabled customer service, positioning itself as a leader in the utilities sector.
  • Looking for the best stocks to buy? Follow the recommendations of top-performing analysts.
Capita Secures £92.4 Million Contract Extension with Southern Water

Capita plc ( (GB:CPI) ) just unveiled an announcement.

Capita plc’s Contact Centre subdivision has secured a £92.4 million contract extension with Southern Water, effective from July 2026, to provide comprehensive customer contact and transaction processing services. This extension underscores Capita’s commitment to leveraging innovative technology and AI, such as AWS Connect and AgentSuite, to enhance customer service in the utilities sector, positioning Capita as a leader in AI-enabled customer experience solutions.

Spark’s Take on GB:CPI Stock

According to Spark, TipRanks’ AI Analyst, GB:CPI is a Neutral.

Capita plc’s overall stock score reflects a challenging financial position, with strengths in valuation and positive corporate events partially offsetting weak technical indicators and financial performance. The company’s high leverage and negative cash flows pose risks, but recent insider buying and contract extensions provide optimism for future stability.

To see Spark’s full report on GB:CPI stock, click here.

More about Capita plc

Capita plc is a modern outsourcing company that assists clients in both the public and private sectors to manage complex business processes more efficiently, enhancing consumer experiences. With operations in eight countries, Capita employs 34,000 people who primarily support UK and European clients through people-based services enhanced by leading technology, playing a crucial role in society by impacting the lives of millions daily.

YTD Price Performance: -13.69%

Average Trading Volume: 5,785,883

Technical Sentiment Signal: Strong Buy

Current Market Cap: £201M

See more insights into CPI stock on TipRanks’ Stock Analysis page.

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